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(Please note that FLATS does not take responsibility for the content of external websites. If you find any broken links please email us)
Advice centres in Birmingham...
All the partners in the FLATS project are able to provide legal advice and support on a range of social welfare issues. In addition the following may be useful:
Birmingham Legal Advice Clinic Evening clinic run by several city law firms.
Consumer Direct Designed for consumers, it provides clear advice and guidance. Also provides a helpline 08454 040506
Direct.gov Advice on a range of public services
OFWAT Statutory regulator for water providers in the UK.
Warm Front Government scheme to improve heating and insulation in homes.
Job Centre Plus gives information on how to claim welfare benefits and information about seeking employment.
Advice Now Independent website providing up to date information on rights and legal issues.
Community Legal Advice Independent legal advice for residents in England and Wales. Can also help with finding a legal advisor and checking eligibility for legal aid.
OFT The Office of Fair Trading provides advice and resources on consumer rights issues.
Consumer Council for Water Public body representing water users in England and Wales.
Consumer Focus Statutory body campaigning for the rights of consumers. Particularly provides advice on energy bills.
Phone Pay Plus Regulator for phone paid services in the UK.
FSA Debt Advice on a range of financial matters, useful guides on common events (buying a car, renting property), practical tools for working out budgets etc..
Association of British Credit Unions Limited Information about the nearest credit union branch.
Financial Inclusion Partnership Information about the Birmingham partnership of organisations working on issues of financial exclusion.
National Debtline Free and confidential helpline service on debt issues. 0808 808 4000
The Insolvency Service Website. Government website providing a range of information sources on all aspects of bankruptcy and insolvency.
Consumer Credit Counselling Service Provide a range of services to individuals with financial problems, including debt repayment plans. Also provides training services on specific areas of debt for advisers.
Payplan Debt advice and debt management plans
Links to some of the schemes for vulnerable groups.
Watersure Severn Trent Water
Health through warmth Npower
Rightsnet Provides a range of resources for welfare advisers.
Turn2us Support for people to access benefits and grants.
ACAS Advice on employment and human resources issues.
Work Smart TUC website providing information on employment rights.
Insolvency Enquiry Leaflet providing information on what happens if your employer becomes insolvent.
Discrimination
About Equal Opportunities General information and guidance.
Equality and Human Rights Commission Information on legislation and guidance for advisers and a specialist helpline.
Community Care Includes a resources section with expert guides on various topics.
Carers uk Website specifically for the carer. Includes campaigns and policy work, and forums to share experience and seek advice.
Birmingham City Council Adult and Communities Council list of contact numbers for the Adult and Communities team. Includes local offices and emergency duty officer.
Community Care Legislation Guidance Help the Aged leaflet which identifies the main sources of Community Care law, and the duty which it imposes on public bodies.
Shaping the future of care together Government 2009 green paper.
Social Landlords Birmingham City Council list of registered social landlords.
Housing Rights Information Basic information for advisers on working with different client groups.
Shelter National charity providing advice and information for people dealing with housing issues. Free housing helpline 0800 800 4444
Game for interactive learning about asylum issues.
Immigration and Advisory Service Largest UK charity providing advice and representation on issues of immigration and asylum law.
